Upstream Advisory I Performance

Operational Excellence

to drive value creation

Change Better. We support companies to structurally improve their business…

Amid the energy crisis, our society at large and multiple companies are struggling. The design, implementation and control of processes is key to realize operational excellence. It will enable high quality, fast delivery and/ or at lower costs driven by efficient and effective usage of resources. What are you doing to create a operational excellence mindset within your organisation? Based on our experience, we share the three key elements to successfully realize Operational Excellence.

Operational Excellence is not a skill. It is the point at which each and every employee

can see the flow of value to the customer and fix that flow before it breaks down.  


(1) People

Every organisation is about learning and (personal) development of its people. Invest to develop a continuous improvement culture. Please note succesful change is a learning journey and a team effort to adopt and improve. 


(2) Oganisation

Based on the latest developments (re-) design the strategy, organization structure and hire the right people. Handpick them wisely. Think carefully where to invest your resources and time to improve and optimize work processes.


(3) Tools & IT Systems

Stabalize and standarize work processes first. Please note, there can only be one standard way of working. This is the foundation to establish a continuous improvement culture and enable succesfully implement automation and connectivety where possible. Focus on proven methodologies and tools and only implement and use systems fit for its purpose. 

…with our head in the sky and feet in the mud